Offering modern amenities and updated units can be a great way to attract new residents; however, without an effective community security policy in place, resident retention can become a costly endeavor.
Here are 5 ways to boost resident retention through the improvement of community security:
Restrict Community Access
The easiest way for perpetrators to access your community is by simply walking in. To prevent this, install entry systems at your main entrances that require a compatible RFID keycard or security code to gain access. If your community has outdoor entrances to units, consider fencing the property and installing gated entry systems.
Protect Resident Information
Property managers are not only responsible for the safety of their residents and property, they are also responsible for their residents’ personal information. To prevent cybersecurity threats in your community, store all personal information (e.g. driver’s license and social security numbers, bank information) on secured, encrypted servers.
If physical copies are necessary, be sure to store all sensitive information safely under lock and key.
Implement Community-wide CCTV Monitoring
A vital security tool often overlooked by property managers is closed-circuit television monitoring, also known as CCTV. When implemented correctly, a CCTV monitoring system maintains a full video record of the goings-on in a community. Remember, the fewer “dead zones” – areas with no video coverage – the better.
Install Sufficient Lighting of Public Areas
Criminals are known to lurk in dark corners. Give them nowhere to hide by ensuring that your community’s public walkways and parking lots are well lit.
Improve Community Key Management
A community’s building and unit keys present the highest risk to resident safety if not properly monitored and controlled. If keys go missing and land in the wrong hands, your community could be held liable for the resulting damages.
With an electronic key control system from HandyTrac, property managers can improve key security through the implementation of multi-step verification, and view real-time reports to quickly identify unusual key activity. With three secure key control systems to choose from, HandyTrac is an affordable and sensible key management solution for any community or facility.
For more information about our systems, contact us today.
A potential resident arrives at your community to tour a unit, but the unit key is missing without a trace. Where is the key? How quickly can you find the key? Who in the community might have the key? Has there been a security breach? How long is the customer willing to wait while you search?